Version: 4.2, last updated: April 2022

Information about our use of cookies

Cookies are small text files that may be downloaded to your device by websites you visit.

They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website. This website uses different types of cookies to help us to provide you with a good experience and also to allow us to track usage of and improve our site.

We use the following types of cookies:

  • Essential/necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that are essential for the security of the website and visitor. These cookies will always be added to your device.

If you choose to reject cookies, the following types will not be placed on your device:

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works and analyse how you interact with our website after we’ve emailed you.
  • Functional cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you (for example content relevant to your region) and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in below:

Cookie Description Duration
cookieConsent Records the user's cookie preferences 1 year
_ga Used to distinguish users 2 years
_ga_id Used to persist session state 2 years
i18n_redirected Records settings such as language preferences 1 year
ph_* These cookies are created by Posthog, which is a tool Piclo uses to improve its user experience. It records anonymously how you navigate Piclo Flex. 1 year
posthog_ID This cookie is created by Posthog, which is a tool Piclo uses to improve its user experience. It records anonymously how you navigate Piclo Flex. 1 year

How to control and delete cookies

When users first visit our website, we give them the option to accept or decline non-essential cookies in our ‘cookie pop-up’.

At any time if you wish to restrict, block or delete the cookies that are set by our website, or any other website, you can also do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Find out how to manage cookies on popular browsers:

For more information about cookies (including how to disable them) please visit All About Cookies or Your Online Choices.

Further Information

We hope this has clarified our use of cookies on this website. If you are unsure, it’s usually safer to leave cookies enabled in case they interact with features you use on our site. However, if you are still looking for more information, then you can contact us at